Handover of watch for repair or servicing
Indicative estimate according to price list
Transfer of the watch by 12Time
Acceptance of quotation
Repair of the watch, tests and quality controls
Invoice sent to the client
Return of the watch upon reception of payment
12Time services 
Watch Service
Who we are
12Time Switzerland is a watch service company. For you, we handle the maintenance, care and repair of your clients watches.
What we do
We build a trusting relationship with the brands by having them train and certify our watchmakers and polishers in order to sustain the industry’s highest standards and increase the client’s satisfaction.
What we allow
Despite being an essential aspect of the client’s experience, we are well aware of how costly and time consuming after sales service is. That is why 12Time Switzerland’s intent is to support the industry’s market players to relieve them of a critical workload.
A simple and effective process
Handover of watch for repair or servicing- Indicative estimate according to price list
- Transfer of the watch by 12Time
- Analysis and final quotation by the watchmaker
- Acceptance of quotation
- Repair of the watch, tests and quality controls
- Invoice sent to the client
- Return of the watch upon reception of payment
- 12Time services warranty of 2 years**
Our dedicated team of experts will happily answer any inquiries
about the brands you enjoy wearing the most.
The partner brands who have already certified us
