Watch Service
Laboratory

Watch care and repair
for all brands

12Time Switzerland is a watch service company. Trained and certified by most of the major brands, we offer our services to private clients as well as professionals of the industry.

Brand trainings and certifications

12Time Switzerland builds a trusting relationship with the brands by having them train and certify our watchmakers and polishers in order to sustain the industry’s highest standards and increase the client’s satisfaction.

A professional team

Despite being a major factor of the client’s experience, SAV is often expensive and time consuming. 12Time Switzerland offers its services to the industry’s players in order to assist them maintaining/increasing their client’s satisfaction while they focus on their core business, especially when the workload is critical.

A simple and effective process

  • Handover of watch for repair or servicing
  • Indicative estimate according to price list
  • Transfer of the watch by 12Time
  • Analysis and final quotation by the watchmaker
  • Acceptance of quotation
  • Repair of the watch, tests and quality controls
  • Invoice sent to the client
  • Return of the watch upon reception of payment
  • 12Time services warranty of 2 years**

Our dedicated team of experts will happily answer any inquiries
about the brands you enjoy wearing the most.

The partner brands who have already certified us

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