Services
Care and repair
You own a watch that is dear to you, but you don’t know who to contact in order to get it serviced, fixed or polished?
We will collect it directly from your home and will provide a clear and precise quotation within 48 hours.
We are able to work on modern watches, as well as vintage or ancient watches, clocks. From a simple service up to a complete restoration, no matter the brand.
Certified workshop
Thanks to the knowledge and professionalism of our watchmakers, we enjoy the trust of the brands which allows us to carry out works of all types and therefor to offer you, under certain conditions, a two-year warranty.
12Time process
Handover of
watch for repair
or servicing
The client drops his watch off at the retailer
The client drops his
watch off at the retailer
Handover of watch for repair or servicing
The retailer provides them with an estimate for the service
Indicative estimate according to price list
Indicative estimate
according to
price list
The retailer provides them
with an estimate for the service
Transfer of the watch by 12Time
12Time manages the transport of their watch
Transfer of
the watch
by 12Time
12Time manages
the transport of their watch
The watchmakers analyze the watch and provide a final offer
Analysis and final offer by the watchmaker
Analysis and
final offer by
the watchmaker
The watchmakers analyze the watch
and provide a final offer
Acceptance of offer
The client accepts the offer
Acceptance of offer
The client accepts the offer
Restoration of the watch and tests
The watch is restored and tested by the certified watchmaker
The watch is restored and
tested by the certified watchmaker
Restoration of
the watch
and tests
The invoice is sent to the client
Invoicing of the service
Invoicing of
the service
The invoice is sent to the client
Return of the watch after receipt of payment
After receipt of payment, 12Time returns the watch to the client
Après règlement, 12Time
renvoie la montre au client
Return of the watch
after receipt
of payment
Warranty of the 12Time services for 2 years
The performed services by 12Time are warrantied for 2 years**
Warranty of
the 12Time
services for 2 years
The performed services by 12Timeare warrantied for 2 years**
Examples of estimated prices*
12Time provides you with an indicative price list in Swiss Francs. The final price of a quotation can only be completed once the watch is sent to our workshop and the watchmakers can identify the work needed.
For any specific request, please contact us by phone or via our contact page and provide the basic information of your watch (brand, reference, breakdown/damage or other).
Maintenance service
From
- 369 chf
Change of glass
From
- 218 chf
Replacement of the crown or pusher
From
- 118 chf
Case polishing
From
- 90 chf
Modern or
vintage restoration
- Upon request
Change of battery
From
- 80 chf
The price of a complete maintenance service does not include the cost of replaced components.
Example of a full maintenance service:
- Identification
- Uncasing
- Diagnosis
- Disassembly and cleaning
- If required, replacement of defective components
- Cleaning
- Slight case and bracelet polish
- Assembly
- Lubrification and adjustments
- Encasing
- Quality control
*prices provided for information purposes
Prices in CHF (Swiss Francs)