Services

12Time process

Le client dépose sa montre chez le détaillant

Handover of
watch for repair
or servicing

The client drops his watch off at the retailer

Dépôt de la montre pour service ou réparation

The client drops his
watch off at the retailer

Handover of watch for repair or servicing

Le détaillant lui transmet une estimation pour le service

The retailer provides them with an estimate for the service

Indicative estimate according to price list

Indicative estimate
according to
price list

The retailer provides them
with an estimate for the service

Analyse et devis définitif par l’horloger
12Time prend en charge le transport de la montre

Transfer of the watch by 12Time

12Time manages the transport of their watch

Transfert de la montre par 12Time

Transfer of
the watch
by 12Time

12Time manages
the transport of their watch

Les horlogers analysent la montre et établissent un devis définitif

The watchmakers analyze the watch and provide a final offer

Analysis and final offer by the watchmaker

Analyse et devis définitif par l’horloger

Analysis and
final offer by
the watchmaker

The watchmakers analyze the watch
and provide a final offer

Le client accepte le devis

Acceptance of offer

The client accepts the offer

Acceptation du devis

Acceptance of offer

The client accepts the offer

La montre est remise en état et testée par un horloger certifié

Restoration of the watch and tests

The watch is restored and tested by the certified watchmaker

Remise en état de la montre et tests

The watch is restored and
tested by the certified watchmaker

Restoration of
the watch
and tests

La facture est envoyée au donneur d’ordre

The invoice is sent to the client

Invoicing of the service

Facturation du service

Invoicing of
the service

The invoice is sent to the client

Après règlement, 12Time renvoie la montre au client

Return of the watch after receipt of payment

After receipt of payment, 12Time returns the watch to the client

Retour de la montre après règlement

Après règlement, 12Time
renvoie la montre au client

Return of the watch
after receipt
of payment

Les services effectués par 12Time sont garantis 1 an.

Warranty of the 12Time services for 2 years

The performed services by 12Time are warrantied for 2 years** Garantie des services 12Time pendant 1 an

Warranty of
the 12Time
services for 2 years

The performed services by 12Time
are warrantied for 2 years**

Examples of estimated prices*

12Time provides you with an indicative price list in Swiss Francs. The final price of a quotation can only be completed once the watch is sent to our workshop and the watchmakers can identify the work needed.

For any specific request, please contact us by phone or via our contact page and provide the basic information of your watch (brand, reference, breakdown/damage or other).

Maintenance service

From

  • 369 chf

Change of glass

From

  • 218 chf

Replacement of the crown or pusher

From

  • 118 chf

Case polishing

From

  • 90 chf

Modern or
vintage restoration

  • Upon request

Change of battery

From

  • 80 chf

The price of a complete maintenance service does include the cost of replaced components.

Example of a full maintenance service:

  • Identification
  • Uncasing
  • Diagnosis
  • Disassembly and cleaning
  • If required, replacement of defective components
  • Cleaning
  • Slight case and bracelet polish
  • Assembly
  • Lubrification and adjustments
  • Encasing
  • Quality control

*prices provided for information purposes
Prices in CHF (Swiss Francs)

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