Services

Handover of
watch for repair
or servicing

The client drops his watch off at the retailer

The client drops his
watch off at the retailer

Handover of watch for repair or servicing

The retailer provides them with an estimate for the service

Indicative estimate according to price list

Indicative estimate
according to
price list

The retailer provides them
with an estimate for the service

Transfer of the watch by 12Time

12Time manages the transport of their watch

Transfer of
the watch
by 12Time

12Time manages
the transport of their watch

The watchmakers analyze the watch and provide a final offer

Analysis and final offer by the watchmaker

Analysis and
final offer by
the watchmaker

The watchmakers analyze the watch
and provide a final offer

Acceptance of offer

The client accepts the offer

Acceptance of offer

The client accepts the offer

Restoration of the watch and tests

The watch is restored and tested by the certified watchmaker

The watch is restored and
tested by the certified watchmaker

Restoration of
the watch
and tests

The invoice is sent to the client

Invoicing of the service

Invoicing of
the service

The invoice is sent to the client

Return of the watch after receipt of payment

After receipt of payment, 12Time returns the watch to the client

Après règlement, 12Time
renvoie la montre au client

Return of the watch
after receipt
of payment

Warranty of the 12Time services for 2 years

Warranty of
the 12Time
services for 2 years